Concept Blinds Direct is a family owned and run business with almost 35 years experience in the Blind industry. Our ongoing commitment to you our customers is to offer the very best quality Blinds at the lowest possible prices.

We use PROTX as our payment processing provider. PROTX are market leaders in their field and use the very latest data encryption technology, thus ensuring that every single customer’s data is totally secure. To date there has not been a single occurrence of fraudulent data resulting from the use of our site and even our own staff do not have access to your card details, these being held solely by PROTX.

Once your order has been placed, you will receive an email confirmation usually within two hours of placing the order. If you do not receive an email confirmation of order from us, please log into the Website and check your account to ensure that the order has been placed. If on checking the site you find that the order has been placed but you have not received email confirmation, please email sales@conceptblindsdirect.co.uk

Yes there is a section on the order form for nominating any delivery address including a friend or neighbor or even a work address. For further details see the Delivery section on our Home Page

You can order up to four samples at any one time. Our samples are always sent out by First Class Mail and should reach you within 3 to 4 days of ordering. In the event of your samples not arriving, please email us at sales@conceptblindsdirect.co.uk. and we will ensure that the samples required are sent out urgently.

Due to the ever changing nature of our business, our Website acts as our brochure and contains all currently available products, together with sale offers and discounts.

An exact blind will be made exactly to the measurements you entered onto the site. So if you want the blind to go on the outside of your window this is the type of measurement you should give us.

A recess measurement is needed for a blind that you would like to fit within the recess of your window. We make reductions to the blind to ensure that it will fit perfectly within your window. If you window has tiles fitted within part of the recess, don’t forget to measure between the tiles as this will usually be the narrowest part of the window.

Currently Concept Blinds Direct delivers only to mainland addresses in the UK.

All of our Blinds are made to measure and we are therefore unable to make refunds due to incorrect sizes given by customers. Therefore, please take great care when measuring to ensure that the Blind will fit the required window. Please see our measuring and fitting section on the home page of our website.

Please carefully measure the blinds we have sent you. Remember we do make small reductions in the size of blinds ordered as recess size. Having checked the actual size and if they are incorrect please email customerservice@conceptblindsdirect.co.uk we will then do everything necessary to resolve the issue.

Delivery is free of charge nationwide irrespective of the number of Blinds on your order .

This is easily rectified; when the blind is closed, pull the beaded chain until the slats are in the closed position, then gently force the chain and the carriages will realign. Don't worry if you hear a noise from the head rail as this is perfectly normal.

This is quite a common occurrence; most likely the louvres were originally hung onto the head rail whilst the hooks were in the closed position. You need to take the louvres off the head rail and then turn the chain round until the hooks are in the open position. This means that when you re-hang the louvres, you'll be able to see through them and out of your window. Your louvres should now rotate without any problems.

We have a selection of blackout fabrics in our Roller Blinds range. We also have several blackout fabrics in our Vertical Blinds range. We are also able to offer a free of charge blackout lining option on almost all of our Roman Blinds

We at Concept Blinds Direct try to be as eco friendly as we can. We manufacture all of our Timber Blinds from the finest Basswood all of which is grown in sustainable forests. Unlike many of our competitors all the timber used in our timber blinds is Kiln dried, adding to the overall strength and longevity of the blinds as well as ensuring that our blinds do not warp when exposed to strong sunlight.

As wood is a natural product the look and behavior of each slat will reflect this. Slight imperfections in the timber will alter colour just as the width between the grain will affect the absorbency of the stain. This is worth bearing in mind when ordering samples from our Timber Venetian range as this may vary slightly from the final product.

We recommend that you order the rear blind first taking it the full width of the recess and making sure that it is positioned to clear any window handles etc. Once this is fitted you can measure up and order the remaining blinds using the edge of the head rail as your starting point. We find this to be the most effective way of ensuring a perfect bay window installation without having a professional there to measure for you.

Concept Blinds Direct offer a deluxe head rail free of charge with every one of our Roman Blinds. The deluxe head rail is manufactured from extruded Aluminum finished in White. The Blind is then fitted with a sidewinder control. This means that when you lower or raise the blind with your sidewinder control, the Blind remains wherever you require without the need to tie the control cords around unsightly cleats. Only Concept Blinds Direct offers this revolutionary head rail as part of their standard pricing package.

Unlike many other Blind companies, all of our Roman Blinds come fully lined as standard, we are also able to offer a deluxe head rail and blackout lining on a large range of fabrics at no extra charge.

Every blind supplied by us comes complete with brackets and all necessary fittings.

Yes our Blinds are generally easy to measure and fit. For further information on measuring and fitting please see our measuring and fitting instructions on the Home Page of our Website.

If the Blinds are being fitted direct to timber frames or other timber surfaces, a tape measure, pencil and Phillips screwdriver are the minimum tools required. If you are fitting to the underside of a plastered surface with a lintel above, you will require a power drill and appropriate drill bit. In modern properties the lintels above windows are often metal and we would recommend drilling into these using a 3mm high speed metal twist drill. This will then enable you to fix the blind using 40mm x 8’s self tapping screws. In older properties of more than say 40 years old, the lintels above windows are often pre stressed concrete lintels and for these we would recommend a hammer drill with a 5.5mm or 6mm tungsten tipped drill bit. This will then enable you to insert a red plastic plug into the hole you have drilled and fix the blind brackets using 40mm x 8’s self tapping or wood screws.

Bathrooms tend to be steamy, so it's best to choose a blind that can cope with these conditions. Aluminum Venetians are an ideal choice as natural Wood Venetians may warp. If you are after a natural look, try something from our Alu-Wood (Wood Effect) Aluminum Venetian range, these combine the look of wood and offer the practicality of Aluminium Venetian Blinds.If your Bathroom window is well away from the bath or sink and dampness is not a major issue, Roller Blinds can offer a soft and attractive addition to your Bathroom Décor. We offer a huge combinations of fabrics, finishes and trims as well as an almost infinite variation of colours.

Our Venetian Blind louvres are made of Aluminium which is factory sprayed to its finished colour. Our head and base rails are also metal. We offer a huge range of plain, metallic and pearlised finishes and by using only the finest materials are able to offer a twelve month warranty on every blind in our Venetian range.

Pleated Blinds have been developed for use in Conservatories and sun rooms. Most of our Pleated Fabrics has a solar reflective coating on the reverse face of the fabric, thus enabling them to reflect a large percentage of the suns rays and thus keep the conservatory cooler than would be the case with other Blinds. Our pleated blinds also draw up into a small profile rendering the Blinds unobtrusive when not in use. We have an option of white or Brown headrails to suit most types of conservatory.