Delivery Information
At Concept Blinds Direct, we offer a low fixed price courier delivery of just £4.99 irrespective of the number of blinds ordered, so the price you see is the price you pay with no hidden extras. Deliveries to the Channel Islands, Ireland and other United Kingdom non-mainland locations will be subject to additional charges. Deliveries are made from Monday to Friday usually within 7 working days, depending on stock availability and order volumes, to the address you specify on your order. Our couriers are high quality national companies with proven track records and every care will be taken to ensure that your product reaches you on time and in perfect condition. Please ensure that someone will be at the address to take delivery of your order. Saturday deliveries can be arranged at additional cost, please contact us for details. |
The delivery address can be different from the Invoice Address, and might be a neighbour, relative or friend. We can even deliver to a works or business address but whatever option you choose the delivery address must be specified on your order and the courier will require a signature at the point of delivery. |
In the event of an out of stock situation, you will be notified by email with expected delivery dates of the fabric originally selected, or alternatively we will provide you with a list of similar products which are in stock. If the expected delay is outside of our normal 7 working day delivery you may obtain a full refund if required. Once your blinds have been manufactured, they will be dispatched immediately to the specified address. If there is no one available to take the delivery, the courier will leave a card in order to arrange an alternative delivery. The courier will repeat the process twice more before returning the Blinds to us. |
Should you have any queries or experience problems relating to your delivery please email us at sales@conceptblindsdirect.co.uk or call our customer services department on 0845 3883592 and we will be happy to assist in resolving your query. |
Delivery is only available to UK mainland addresses only and although we will do everything possible to ensure delivery is made within the specified period, we cannot be held responsible for courier or other unexpected manufacturing delays. |
We hope you enjoy the experience of shopping with Concept Blinds Direct. |
