Concept Blinds Direct

Call: 0845 3883592
Email: sales@conceptblindsdirect.co.uk
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3 Year Warrantee

Concept Blinds Direct - 3 Year Warranty

Guarantee Information and Scope

Our 3 Year Guarantee comprises a 1 year manufacturers Guarantee plus a 2 year extended guarantee provided by Concept Blinds Direct. This Guarantee applies to all Blinds with the exception of Perfect Fit Blinds, Rigid PVC Vertical Blinds and Roller Blinds which have a 1 year manufacturers Guarantee only. The scope and Conditions of the Guarantee are detailed as follows:

 

Item

Year 1

Year 2

Year 3

Free Collection of Goods from Customer

Yes

No

No

Free Return delivery to Customer

Yes

No

No

Repair or Replacement of Defective Blind

Yes

No

No

Replacement Components (If still currently available)

Yes

Yes

Yes

Defective Fabric

Yes

No

No

Ladder Cords and Control Cords (See Exclusions)

Yes

No

No

 


Conditions of Guarantee

The guarantee is limited to repair or replacement of the defective materials or components. Repairs will only be made with like or similar parts. The Guarantee regarding replacement parts will be null and void as regards products discontinued by manufacturer.

The Guarantee is non-transferable i.e. limited to original purchaser of the product

Proof of purchase will be required together with full details of the nature of the defect, plus photographic evidence when requested

Concept Blinds Direct cannot be responsible for taking down or re-installing a defective blind or component.

The Guarantee commences from Date of Original Order.

 

General Exclusions

This guarantee is null and void if the damage or failure was as a result of:

Accidental Damage

Product Misuse
Alteration

Installation in a non-domestic or commercial environment
Damage caused by exposure to elements or extreme dampness or temperature variation
Incorrect Measurements supplied
Normal wear and tear

Frayed or Broken Cords

Specific Product Exclusions
With Wood Blinds variations in grain, colour and texture are an inherent feature and shall not be deemedas faults or reason for return or replacement. Such variations will occur within different slats of the same blind.

Faux Wood Blinds should not be used in Conservatories or any area of extreme temperature variation

Wood Blinds are also subject to Warping  even in a stable environment but particularly when exposed to high humidity and Temperature variation. Warping will therefore not be covered.
With all Fabrics, fading will occur and will not be deemed as a fault

Whilst some fabrics are deemed washable, Concept Blinds Direct cannot be held responsible for fabric deformation, fraying or loss of colour or shape as a result of washing.

 



For additional information or queries email us at :sales@conceptblindsdirect.co.uk

 

 
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